Refund Policy

Our Refund Policy

All sales on AI Learn Hub are final. We do not offer refunds based on dissatisfaction, change of mind, or partial use of course content.

Eligible Situations for a Refund

You may be eligible for a refund only in the following technical situations:

• Course remains locked after a successful payment
• Payment was charged but access to the course was not granted
• Course content is permanently inaccessible due to a platform error on our end

Non-Refundable Situations

Refunds will not be issued in the following cases:

• Dissatisfaction with course content or style
• Change of mind after purchase
• Failure to complete or engage with the course
• Violation of our Terms of Service
• Course content downloaded or shared outside the platform
• Purchases made with fraudulent payment methods

How to Report a Technical Issue

If you are experiencing a technical issue preventing access to your purchased course, contact us immediately:

1. Email support@ailearnhub.io
2. Include your order email address and a description of the issue
3. Attach a screenshot if possible

We will investigate and resolve the issue within 1 business day. If the issue cannot be resolved, a refund will be issued to the original payment method.

Refund Processing Time

• Review: Within 1 business day of your report
• Processing via Stripe: 1–2 business days
• Bank reflection: 5–10 business days depending on your financial institution

Course Access Upon Refund

Upon refund approval, your access to the course will be immediately revoked. Any progress or certificates earned will also be removed.

Questions?

• Email: support@ailearnhub.io
• Response Time: Within 1 business day